Amazon faces arbitration claims over unpaid wages

Amazon faces legal action from thousands of delivery drivers who claim that the company classifying them as independent contractors rather than employees has led to unpaid wages and financial hardships.

Amazon’s Flex program enrolls drivers to use their personal vehicles and a specialized app for package deliveries.

Established in 2015, the company marketed the initiative as a flexible, part-time earning opportunity, with reported hourly rates ranging from $18 to $25. However, actual earnings may vary depending on factors such as location and delivery duration.

According to the two law firms overseeing the process, about 15,860 Amazon Flex drivers have filed arbitration claims with the American Arbitration Association. There are already 453 similar cases in litigation.

Drivers from California, Illinois, and Massachusetts submitted these claims, citing regulations in these
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