(The Center Square) – After a rocky start, the conversion of North Carolina court documents from paper to electronic files is advancing and should be in place statewide by next year, the leader of the massive project told state legislators Thursday.
“We had some issues with the system not having the proper response time,” said Ryan Boyce from Administrative Office of the Court in a meeting with the Joint Legislative Oversight Committee on Justice and Public Safety. “It makes it really hard to work through when you’ve got kind of a website that’s spinning. We’ve worked very hard. We have engaged the vendor about these issues. I think we’ve seen incremental improvement over the past year.”
The system, called Odyssey, usually has issues after large software updates, Boyce said.
“We raised those concerns, we had some very strong conversations,” he said. “In early March, the vendor released a very major update
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