Mass reports of cellphone service outages Thursday morning: What you need to know

Cellphone carrier AT&T is experiencing a massive outage, as the top carriers are seeing mass reports of service outages, according to data from Downdetector.

At approximately 3:35 a.m. on Thursday, top carriers such as AT&T, T-Mobile, and Verizon began experiencing an abnormally high number of outage reports. The outages reported also affected Mint Mobile, Cricket Wireless, TracFone, U.S. Cellular, Boost Mobile, and other smaller providers. Many smaller carriers share phone towers or are subsidiaries of a larger provider.

One possible cause of the mass incident is an “intentional malicious hack,” Lee McKnight, associate professor of iSchool at Syracuse University, told the Associated Press. “But the diffuse pattern of outages across the country suggests something more fundamental.”

Just a few hours later, at around 8 a.m., a number of other companies that are not cellphone carriers
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