Sam’s Club to use AI to eliminate receipt checks at exit

Sam’s Club has announced that it will utilize artificial intelligence in its stores to help streamline the shopping experience at its stores.

Executives for the warehouse shopping chain owned by Walmart made the announcement at the 2024 Consumer Electronics Show. During the presentation, Megan Crozier, Sam’s Club Chief Merchant, announced that the chain would soon do away with people who check receipts at the stores’s exits and will instead use AI to check customers’ carts upon exit.

The company said technology deployed in the exit area of the club will take photos of carts and verify all items have been paid for.

Crozier then showcased a demonstration of Sam’s Club “Scan & Go” technology at work, which showed two customers using their phone to scan and pay for items to skip the checkout line and going through an
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