As vaccine supplies remain an immediate concern, the primary problem people have has been the struggle with getting access to appointments. In many states and counties, the process of registering is rarely easy. The registration page either is buried deep in a website’s infrastructure or breaks down consistently.
Some Big Tech companies stepped in to offer better tools for vaccine management, including Google, Microsoft, and Salesforce. In many cases, these software packages were sold and modified to accommodate a state’s unique healthcare infrastructure.
Some of them did not work out well. New Jersey purchased Microsoft’s vaccine appointment