An outage affecting Google services over the weekend left users of its smart home products unable to turn on their air conditioning.
Almost every service dependent on Google’s cloud platform – from YouTube and Snapchat through to smart home service Nest – went down for around four hours on Sunday.
The issue was reported across the world, with some people complaining on social media about their inability to even turn on the air conditioning because of the outage.
So we finally get AC, right? Great.
Google is down. We have a Nest thermostat. Nest runs on Google. Can’t turn on AC because app is down.
— Danny (@jDantastic) June 2, 2019
Nest thermostats will continue to work without being able to connect to Google’s servers over the internet, but will only be capable of following its schedule for temperature changes.
If users want to change the temperature – as they may have during yesterday’s heatwave – they are unable to do so physically and need to be able to access the Nest app.
A wide range of Google’s services were impacted by the outage, leaving not just Google but many of its partners – including Snapchat and Discord – offline.
In its statement to the press the company acknowledged the outage and blamed it on network congestion in California.
The company said: “We are experiencing high levels of network congestion in the eastern USA, affecting multiple service in Google Cloud, GSuite, and YouTube.
“Users may see slow performance or intermittent errors. We believe we have identified the root cause of the congestion and expect to return to a normal service shortly,” the company said in a statement.
Source: SKY NEWS